Privacy Policy

At Local Valuers Australia Company, we are committed to protecting the privacy of our customers and ensuring that their personal information is kept secure. This Privacy Policy sets out how we collect, use, and disclose your personal information, and your rights in relation to that information.

Collection of Personal Information We collect personal information about our customers when they use our services or interact with us, such as when they contact us, make a booking or request, or provide feedback. The types of personal information we may collect include name, address, email address, phone number, and other contact details.

Use of Personal Information We may use your personal information for the following purposes:

• To provide our services to you, including conducting valuations and preparing reports.
• To respond to your enquiries and requests.
• To manage our relationship with you.
• To send you marketing communications about our services that may be of interest to you, unless you opt-out of receiving such communications.
• To comply with our legal obligations.

Disclosure of Personal Information We may disclose your personal information to third parties in certain circumstances, such as to our service providers who assist us in providing our services, to regulatory bodies or law enforcement agencies as required by law, or to third parties where you have given your consent.

Security of Personal Information We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. We also ensure that any third parties that we disclose your personal information to have appropriate security measures in place.

Access to and Correction of Personal Information You have the right to access the personal information we hold about you, and to request that any inaccurate or incomplete information be corrected. To make a request, please contact us using the contact details below.

Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated Privacy Policy will apply from the date of publication.

Contact Us If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at 1300 508 121.